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Author Topic: New Domain conflics with old Dev URL  (Read 2686 times)

EmperorNeo

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New Domain conflics with old Dev URL
September 17, 2009, 02:28:55 am
I installed CiviCRM 2.2.8 in Joomla Version 1.5.10. I developed it on my server and basically the address was http://www.MyDomain.com/websites/client_name/
Now that it's all ready to go i directed the clients domain name to that folder, now the client can goto http://www.ClientURL.com and it comes up BUT i have serious issues with the backend and some of the front end forms.  CiviCRM still wants to direct information to the old address of http://www.MyDomain.com/websites/client_name/
I know this is a migration problem, but can anyone tell me which tables and files need to be edited so that civi finally knows it's new home is http://www.ClientURL.com

I'd really appreciate any help that can be given. This problem is driving me nuts.

Deepak Srivastava

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Re: New Domain conflics with old Dev URL
September 17, 2009, 03:28:32 am
Check http://wiki.civicrm.org/confluence/display/CRMDOC/Moving+an+Existing+Installation+to+a+New+Server+or+Location.

Quote
I know this is a migration problem
Its a good practice to do some homework before doing a post (like searching forum/net ..).
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EmperorNeo

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Re: New Domain conflics with old Dev URL
September 17, 2009, 03:31:20 am
Thanks, for the help...i'm sure its the fix i needed.

EmperorNeo

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Re: New Domain conflics with old Dev URL
September 17, 2009, 10:42:11 am
Ok, let me explain what happend when i followed the instructions from the link you sent me.
These are the steps:
1. Joomla: Update the following file to use the correct path:
    * /administrator/components/com_civicrm/civicrm/civicrm.config.php

2. Delete files with cached settings
    * Joomla:
          o <joomla-root>/media/civicrm/upload/Config.IDS.ini
          o <joomla-root>/media/civicrm/templates_c/*

3. Login to Joomla Administrator and enter the following URL in your browser:
    * Joomla sites: http://<joomla_site>/administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting/updateConfigBackend&reset=1

When i got here i was taken to the "Settings - Update Directory Path and URL" page in Civi
(This page shows the following information)

Old Base Directory: /home/james/public_html/websites/client_folder/media/
New Base Directory *: /home/james/public_html/websites/client_folder/media/

Old Base URL: http://www.ClientSite.com/
New Base URL *: http://www.ClientSite.com/

Now, when i click "SAVE" I get the following error message

Sorry. A non-recoverable error has occurred.

Could not find valid Key

Return to home page.

Please, what am i doing wrong?

Thanks for helping me.

Deepak Srivastava

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Re: New Domain conflics with old Dev URL
September 18, 2009, 12:42:32 am
There is also a note mentioned in the doc itself -
Quote
If navigating to http://<drupal_site>/civicrm/admin/setting/updateConfigBackend?reset=1 causes a fatal error (white screen o' death, segmentation fault in the httpd log), try setting the config_backend field in the mysql civicrm_domain table to NULL. Each time one runs http://<drupal_site>/civicrm/admin/setting/updateConfigBackend?reset=1, this database field is repopulated with new configuration paths. The problem is, after migration one cannot run http://<drupal_site>/civicrm/admin/setting/updateConfigBackend?reset=1 with the old paths in the config_backend field w/o a dramatic crash (white screen o death). If this doesn't work, another option is trying to change the paths to the new correct paths in the config_backend field in the civicrm_domain table.
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EmperorNeo

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Re: New Domain conflics with old Dev URL
September 18, 2009, 12:52:43 am
If the old base directory was: "Old Base Directory: /home/james/public_html/websites/client_folder/media/" then is it safe to assume that the new base directly would be "http://www.ClientSite.com/media/"
would this be the right setting for this? I am curious because i think my only option is to manually change the value in the database table. So i want to make sure this is right before i tamper with it. Thanks.

Deepak Srivastava

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Re: New Domain conflics with old Dev URL
September 18, 2009, 01:13:43 am
Quote
is it safe to assume that the new base directly would be "http://www.ClientSite.com/media/"
Nope, it requires absolute directory path, which looking at previous message anyway not working. Go for manual option.
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EmperorNeo

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Re: New Domain conflics with old Dev URL
September 21, 2009, 10:26:57 am
Ok, after days of not getting this i'm at a dead end. Anyone with Paypal want to resolve this issue for me, what's your price?

Deepak Srivastava

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Re: New Domain conflics with old Dev URL
September 21, 2009, 11:11:07 am
The only other place i can think of is civicrm.settings.php file which might still have old settings
1. <joomla_root>/components/com_civicrm/civicrm.settings.php and
2. <joomla_root>/administrator/components/com_civicrm/civicrm.settings.php.

Please double check. And after you have adjusted the settings again repeat the manual process (updateconfigbackend).

And if still doesn't work for you, contact http://civicrm.org/professional.
« Last Edit: September 21, 2009, 11:12:42 am by Deepak Srivastava »
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EmperorNeo

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Re: New Domain conflics with old Dev URL
September 21, 2009, 11:41:06 am
When i goto Customize/Update Directory Path and URL i got a 404 page error in the backend. The url says the following
http://www.clientwebsite.com/websites/client_folder/administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting/updateConfigBackend&reset=1
When it should really be
http://www.clientwebsite.com/administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting/updateConfigBackend&reset=1

bmw

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    • Alcohol Justice - The Industry Watchdog
  • CiviCRM version: 4.5.8
  • CMS version: Joomla! 3.4.0
  • MySQL version: 5.5.42-cli
  • PHP version: 5.3.27
Re: New Domain conflics with old Dev URL
August 01, 2011, 05:01:39 pm
Still in 4.0.4, this still reacts the same after changing the domain name. There could be a script that NULL that table. If I knew how, I would have done it already.
Bruce Wolfe, M.S.W., CIO
Alcohol Justice, 501(c)3

bmw

  • I post occasionally
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  • Posts: 103
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    • Alcohol Justice - The Industry Watchdog
  • CiviCRM version: 4.5.8
  • CMS version: Joomla! 3.4.0
  • MySQL version: 5.5.42-cli
  • PHP version: 5.3.27
Re: New Domain conflics with old Dev URL
August 01, 2011, 05:15:18 pm
I was having a similar problem with the old base URL coming up even though I changed all the settings/config files appropriately, NULL'd config_backend in civicrm_domain table.

Using the below just continued to give me a 404 error. It will only respond to the original Base URL and not the new one.
Code: [Select]
http://<joomla_site>/administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting/updateConfigBackend&reset=1
Bump.
Bruce Wolfe, M.S.W., CIO
Alcohol Justice, 501(c)3
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  • Support »
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  • New Domain conflics with old Dev URL

This forum was archived on 2017-11-26.