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  • Help! - Unable to select template when sending email
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Author Topic: Help! - Unable to select template when sending email  (Read 1404 times)

rchadwick

  • Guest
Help! - Unable to select template when sending email
August 25, 2007, 02:16:41 pm
Hello,

I am not able to select an email template, when sending an email to a contact in Civicrm. When I click on the Select Template field nothing happens. Everything else seems to be working great.
I'm using Drupal 5.2, Civicrm 1.8 Installed using the Automated installer, PHP 5 , Mysql 5, Apache2.

Thanks in advance for any help I can get.

Ron

Donald Lobo

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  • CiviCRM version: 4.2+
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  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Help! - Unable to select template when sending email
August 25, 2007, 09:58:12 pm

Most likely your ajax stuff is not working. Can you check your apache error logs / drupal watchdog and see if there are any errors reported. Do things like the tabs in Contact View works, or the panels in Advanced Search

lobo
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rchadwick

  • Guest
Re: Help! - Unable to select template when sending email
August 30, 2007, 07:24:38 pm
I think I'll just try to hire a developer. I use Mosso to host the site, does the hosting company make a difference? If so does anyone have any recomendations for hosting? And how do I go about finding someone to get Drupal and Civicrm installed and working correctly?

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Help! - Unable to select template when sending email
August 30, 2007, 08:14:16 pm

Check http://civicrm.org/professional/ for a list of companies. For a simple install, I would recommend WebAccess India. We'll need more details on your hosting companies php/mysql versions to see if that is an issue. I suspect not

lobo
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Drupal Installations (Moderator: Piotr Szotkowski) »
  • Help! - Unable to select template when sending email

This forum was archived on 2017-11-26.