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Author Topic: new install error  (Read 1208 times)

sean01

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new install error
April 28, 2011, 10:42:47 am
get this error on install........ Error building Admin Menus,  joomla 1.6x civicrm 4  can you help guys?

Hershel

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Re: new install error
April 28, 2011, 01:16:26 pm
Hmmm, now we have two posts with the same issue. Can you post your PHP version and also let us know if your Joomla is fresh or was upgraded?

Thanks.
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jong

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Re: new install error
May 10, 2011, 01:38:40 am
I have had same issue.

Installed fresh J1.6.3 on following platform:
MySQL    5.1.49-log
PHP Version    5.2.17
No other extensions or core mods made (this is a testing platform only)

I initially installed the 4.0.1 package which includes additional ZIPS not realising that a) I didn't have the unzip feature compiled into PHP or that there was an alternate. I had to manually delete administrator\components\com_civicrm and components\com_civicrm before I could proceed with the install.

I was able to access the admin screens by going to  /administrator/index.php?option=com_civicrm as a temporary work around. To add a link to the control panel or the Components menu requires a DB edit (unless I missed something in 1.6 that allows you to do this).

(The message given on the first failed install suggested I uninstall via the extension manager but since it was not registered in the DB the component did not show.)

I have not resolved this and am considering a fresh J! install with the correct package to see if it resolves it - tonight's job.

jong

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Re: new install error
May 10, 2011, 02:45:14 pm
Having had a bit of time to investigate some further info. In case you are not familiar with hacking the DB this is what I did:

1) Logged into the MyPHPAdmin client that my hosting provider gives.
2) Browsed to the #_menus table (where # is the prefix I chose at install of Joomla!)
3) Clicked the browse tab to view the info in the table and located the menu item relating to Civicrm.

In my install:
In the #_menus table the menu item entry is made into the DB but fails to link to the extension by naming the PK of the extension (the id above).
Looking in the extensions table Civicrm is registered as extension id 10000 in #_extensions table.

I adjusted this Primary Key link and it worked.

Additionally the menu type field for this entry is also set to main whereas all the other component menu items are set to 'menu'. I tried this both ways but it made little difference.

I don't fully understand how the J1.6 install manifestsd work yet but I wonder if there is an issue there.

Hope this is helpful to someone.

J

tloosle

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Re: new install error
November 10, 2011, 02:28:15 pm
I was able to get the menu working by editing the sql files. 

Thanks

t

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • new install error

This forum was archived on 2017-11-26.