Issue with confirmation receipt in CiviCRM 4.0.7 & Drupal 7

[backdrifting]

Our confirmation receipt for a contribution does not include the Item and Quantity of the contribution.  It only lists the Amount.   See for example:


Contribution Information
Amount    $ 0.01
Date    January 14th, 2012 3:37 PM
Transaction #    09A

But we need to have the QTY and Item in the Contribution info section of the receipt.  So like the admin table shows on the Manage Contributions/Find contributions admin area, we need this to show in the receipt:

Contribution Amount   
ITEM   QTY   UNIT PRICE   TOTAL PRICE
Adult XXL   1   $ 0.01   $ 0.01
Order Total: $ 0.01

How can we get all of that info to show?  I looked at the message templates and it does appear that the code is showing up in the tpl.  For example:

<code>
 {if $lineItem and $priceSetID}

       {foreach from=$lineItem item=value key=priceset}
        <tr>
         <td colspan="2" {$valueStyle}>
          <table> {* FIXME: style this table so that it looks like the text version (justification, etc.) *}
           <tr>
            <th>{ts}Item{/ts}</th>
            <th>{ts}Qty{/ts}</th>
            <th>{ts}Each{/ts}</th>
            <th>{ts}Total{/ts}</th>
           </tr>
</code>

But it's not showing the QTY and Item in the receipt.

Any suggestions?

-Trevor

[ken]

Dear backdrifting,

Are you using customized message templates? Check out the default message templates. I found I had to replace some of the code in the tpl since it had changed recently.

Ken

[backdrifting]

I'm not aware that I am.  Where is the tpl located for the contribution confirmation receipt?

-Trevor

[backdrifting]

When I view my messsage tpls in the interface I do not have any user defined/custom ones.  I only see the tab for the system templates via:

/civicrm/admin/messageTemplates?reset=1

-Trevor

[backdrifting]

Can I just add that code to the actual message receipt text box that is enabled and shows up on the actual contribution form via the Thank you and receipting page?  Does that text box accept code?

It's the "Receipt Message" box at the bottom of the Thank you and receipting screen on the specific contribution page.

I'm just getting confused as to where and what is outputting the content in the receipt message we're currently getting.  I'm assuming this area/box here can override some of this correct?

-Trevor

[Donald Lobo]

Might want to upgrade to 4.0.8. I think there were some bugs found which have been fixed in 4.0.8

loob

[backdrifting]

Cool.  I'll try that first.

Best-

Trevor

[backdrifting]

See my other post related here:

http://forum.civicrm.org/index.php/topic,22982.0.html

Do you think these bugs are fixed in 4.0.8 as well?

-Trevor

[backdrifting]

This is also fixed now.  The QTY and line item is now showing up in the e-mail receipt. 

Item   Qty   Each   Total
Adult XXL    1    $ 0.01    $ 0.01

The upgrade to 4.0.8 worked and fixed it.  Thanks Lobo!!!

Best-

Trevor

[backdrifting]

Ok interestingly this fixed the issue only in the e-mail that gets sent manually from the Contribution record in CiviCRM after the contribution has been made.  So I can e-mail the receipt to the customer after they do the original transaction and the details are in this email.

However the e-mail that gets sent during the transaction process still does not include the QTY and line items.  So still seems like this is buggy.

-Trevor