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Author Topic: Error Upgrading from 2.29 to 3.02  (Read 4747 times)

annaleevk

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Error Upgrading from 2.29 to 3.02
November 01, 2009, 03:26:02 pm
I'm trying to upgrade a sub-domain (my test site) before upgrading my live site.

1.  I deleted the old sites/all/modules/civicrm directory and replaced it
with the new code.
2.  Changed the permissions on sites/default/files directory to make it writable.
3.  Browse to http://devtest.handson.org/civicrm/upgrade?reset=1 to run the
upgrade and get a message that I've already updated to 2.29.

Any ideas?
Annalee Van Kleeck
Lyric Systems, LLC
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annalee@lyricsystems.com

Donald Lobo

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Re: Error Upgrading from 2.29 to 3.02
November 01, 2009, 07:10:31 pm

if i had to guess, most likely u replaces the civicrm code with the same 2.2.9 version and not 3.0.2

lobo
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annaleevk

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Re: Error Upgrading from 2.29 to 3.02
November 01, 2009, 09:04:56 pm
Nope.  To be doubly-sure, I re-expanded the tar file and re-uploaded it.  Could it have something to do with having a sub-domain?  My live site is still running 2.29.
Annalee Van Kleeck
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Donald Lobo

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Re: Error Upgrading from 2.29 to 3.02
November 02, 2009, 08:16:54 am

i'm not sure i understand the sub-domain part?

I assume u have 2.2.9 running on the sub-domain and want to upgrade that code base to 3.0.2, right?

as long as you have the path/settings right, it should not make a difference. the error message seems to indicate that your are trying to upgrade a 2.2.9 site to a 2.2.9 site. so i would check the paths to ensure that they match the right version

lobo
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Dave Greenberg

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Re: Error Upgrading from 2.29 to 3.02
November 02, 2009, 12:31:42 pm
Also make sure you didn't put a back-up copy of an older version of CiviCRM under modules - since Drupal will find all instances of *.module files and that messes things up pretty nicely :-(
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annaleevk

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Re: Error Upgrading from 2.29 to 3.02
November 02, 2009, 03:44:25 pm
Thanks to you both.  Hershel found a problem in the civicrm.settings file which we corrected and fixed the 2.29 reporting error but now I am getting this error.

user warning: Smarty error: unable to read resource:
"CRM/common/dojo.tpl" in /home/handson/www/devtest/sites/all/modules/civicrm/packages/Smarty/Smarty.class.php
on line 1094.

I am restoring everything from scratch and trying to delete the contents of www/devtest/sites/default/files/civicrm/templates_c to see if I get the error again.

- Annalee
Annalee Van Kleeck
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annaleevk

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Re: Error Upgrading from 2.29 to 3.02
November 02, 2009, 05:18:14 pm
FYI - Just restored everything and ran the upgrade from scratch again.

Am getting this error message when I go to rebuild the menu.

user warning: Smarty error: unable to read resource: "CRM/common/dojo.tpl" in /home/handson/www/devtest/sites/all/modules/civicrm/packages/Smarty/Smarty.class.php on line 1094.

Any ideas?

- Annalee
Annalee Van Kleeck
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annalee@lyricsystems.com

Donald Lobo

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Re: Error Upgrading from 2.29 to 3.02
November 02, 2009, 06:08:34 pm

can u delete the templates_c directory

lobo
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annaleevk

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Re: Error Upgrading from 2.29 to 3.02
November 02, 2009, 07:05:35 pm
I deleted the contents of that directory and still got the error message.  Do I need to delete the directory name as well?

I am restoring my test site again for the 3rd time.  If you have something new for me to try, please let me know.

Thanks,
Annalee
Annalee Van Kleeck
Lyric Systems, LLC
201 951.8711
annalee@lyricsystems.com

Yashodha Chaku

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Re: Error Upgrading from 2.29 to 3.02
November 03, 2009, 02:00:52 am
Annalee :
Can you delete your template_c folder directory itself, clear cache and logout/login and check again.

HTH
-Yashodha
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annaleevk

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Re: Error Upgrading from 2.29 to 3.02
November 03, 2009, 03:19:13 am
Tried that. No joy.

Keep getting this message. 

user warning: Smarty error: unable to read resource: "CRM/common/dojo.tpl" in /home/handson/www/devtest/sites/all/modules/civicrm/packages/Smarty/Smarty.class.php on line 1094.

Could this folder be causing problems as well?  /www/devtest/sites/all/civicrm_templates
Annalee Van Kleeck
Lyric Systems, LLC
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annalee@lyricsystems.com

Hershel

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Re: Error Upgrading from 2.29 to 3.02
November 03, 2009, 04:44:46 am
I see no file called:

templates/CRM/common/dojo.tpl

in CiviCRM 3.0.2. Seems this may be the issue here http://forum.civicrm.org/index.php?topic=10237.0 as well.
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Donald Lobo

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Re: Error Upgrading from 2.29 to 3.02
November 03, 2009, 06:25:16 am

most likely you have not deleted your templates_c directory. you might want to check the paths again

lobo
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annaleevk

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Re: Error Upgrading from 2.29 to 3.02
November 03, 2009, 06:02:27 pm
Still no joy.  I deleted that directory several times and then Hershel went in and cleared it as well.  This is what I get when I return to the CiviCRM homepage.

user warning: Smarty error: unable to read resource: "CRM/common/dojo.tpl" in /home/handson/www/devtest/sites/all/modules/civicrm/packages/Smarty/Smarty.class.php on line 1094.

status
    Menu has been rebuilt

Activities
There are no Activities to display.

Trying to upgrade since Sunday now......getting a little weary.  What next?
Annalee Van Kleeck
Lyric Systems, LLC
201 951.8711
annalee@lyricsystems.com

Donald Lobo

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Re: Error Upgrading from 2.29 to 3.02
November 03, 2009, 07:30:24 pm

hershel should be able to dig in and figure out whats happening and why

if not, please contact us on IRC. we'll need ssh access. check

http://wiki.civicrm.org/confluence/display/CRMDOC/SSH+Access+Requirements

lobo
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  • Error Upgrading from 2.29 to 3.02

This forum was archived on 2017-11-26.