CiviCRM Community Forums (archive)

First let me preface by saying I seem to have the whole civimail thing just about there.  I can send civimail (actual send not just test).  It goes out through my external gmail account when running the cron job civimail.cronjob.php (I can see them in sent items).

So I'm on the final stretch of getting civimail to process bounces, returns, unsubs, etc.  Was having trouble so turned on smtp debugging in the code.  Here is the error I'm getting...

connecting to imap.gmail.com, authenticating as myemail@gmail.com and selecting Inbox
<br />
<b>Fatal error</b>:  Uncaught exception 'ezcMailTransportException' with message 'An error occured while sending or receiving mail. Failed to connect to the server: imap.gmail.com:993.' in /home/username/public_html/sites/all/modules/civicrm/packages/ezc/Mail/src/transports/transport_connection.php:97
Stack trace:
#0 /home/username/public_html/sites/all/modules/civicrm/packages/ezc/Mail/src/transports/imap/imap_transport.php(358): ezcMailTransportConnection-&gt;__construct('imap.gmail.com', 993, Object(ezcMailImapTransportOptions))
#1 /home/username/public_html/sites/all/modules/civicrm/CRM/Mailing/MailStore/Imap.php(60): ezcMailImapTransport-&gt;__construct('imap.gmail.com', NULL, Array)
#2 /home/username/public_html/sites/all/modules/civicrm/CRM/Mailing/MailStore.php(61): CRM_Mailing_MailStore_Imap-&gt;__construct('imap.gmail.com', 'myemail@gmail.com', 'accountpassword', true, 'Inbox')
#3 /home/username/public_html/sites/all/modules/civicrm/bin/CiviMailProcessor.php(91): CRM_Mailing_MailStore:: in <b>/home/username/public_html/sites/all/modules/civicrm/packages/ezc/Mail/src/transports/transport_connection.php</b> on line <b>97</b><br />

I'm going to quit for tonight.  Any thoughts based on the above on what I should try next?  Seems to be the right server name for gmail (imap.gmail.com) and the right port (993) as per gmail imap client instructions.  I've got the "use ssl" check box for the account selected (gmail client instructions say that is required).  So close!!

Anyway, I'd certainly be happy to document the whole thing once I have it working 100%.  It's been a step by step journey to be sure.  The last step is to get the return processing working!

Thanks...

if you have shell access on your server, can you try:

% telnet imap.gmail.com 993

and see if it can connect to the gmail machines

lobo

An alternative to telnet
openssl s_client -crlf  -connect ilovemymail.com:993

More secure (and more available in my hosts case)

Hi,

I'm getting a similar issue as above, though slightly different. It seems to be trying to connect to port 143 and I'm just wondering where I would tell it to connect to port 993 instead, as per the gmail requirements.

Can anyone help with that?

Thanks