CiviCRM Community Forums (archive)

Using CiviMail 1.9 (happened too with 1.. Both with uploaded and gui editor in CiviMail.
we got one person who gets our emails (there are about 8,000 so maybe others have this problem?) and he sees both the text version and the html verions (ie the html code) in his outlook client.
I tested this on Outlook, Outlook Express, Thunderbird, and webmail and
all is fine on my tests.
The only difference beside maybe his version of Outlook, is that he is using
mindspring/earthlink to get his emails.
Could it be something with the servers?

Al
---below is what he sees---
-----Original Message-----
From: CiviCRM Test Mailer (Alfred Nutile)
[mailto:support@nationalpriorities.org]
Sent: Friday, October 26, 2007 3:07 PM
Subject: Test Mailing: Testing Outlook Format


Status:  U
Return-Path: <bounce.1.22.22881.2462e6cb79a0f4b8abbc4fcdaa5c774acb5e97c4-jaquith=mindspring.com@civimail.nationalpriorities.org>
Received: from noehlo.host ([127.0.0.1])
        by msmx-page.atl.sa.earthlink.net (EarthLink SMTP Server) with SMTP id 1iLutx1dO3PGoUC0; Fri, 26 Oct 2007 15:04:07 -0400 (EDT)
Received: from civimail.nationalpriorities.org ([207.158.15.142])
        by msmx-page.atl.sa.earthlink.net (EarthLink SMTP Server) with ESMTP id 1iLutw3913PGoUC0
        for <jaquith@mindspring.com>; Fri, 26 Oct 2007 15:04:06 -0400 (EDT)
Received: from localhost (localhost [127.0.0.1])
        by civimail.nationalpriorities.org (Postfix) with ESMTP id BC43B7B405D
        for <jaquith@mindspring.com>; Fri, 26 Oct 2007 15:06:58 -0400 (EDT)
Received: from civimail.nationalpriorities.org ([127.0.0.1])
        by localhost (nppserver.nationalpriorities.org [127.0.0.1]) (amavisd-new, port 10024)
        with ESMTP id Be9qjYhkqnVe for <jaquith@mindspring.com>;
        Fri, 26 Oct 2007 15:06:58 -0400 (EDT)
Received: from localhost (localhost [127.0.0.1])
        by civimail.nationalpriorities.org (Postfix) with ESMTP id 783797B405C
        for <jaquith@mindspring.com>; Fri, 26 Oct 2007 15:06:58 -0400 (EDT)
MIME-Version: 1.0
Reply-To: reply.1.22.22881.2462e6cb79a0f4b8abbc4fcdaa5c774acb5e97c4-jaquith=mindspring.com@civimail.nationalpriorities.org
From: "CiviCRM Test Mailer (Alfred Nutile)" <support@nationalpriorities.org>
Subject: Test Mailing: Testing Outlook Format
To: "     " <jaquith@mindspring.com>
Content-Type: multipart/alternative;
        boundary="=_c7c4138f4daf84d27e2aa5e60f5d75e3"
Date: Fri, 26 Oct 2007 15:06:58 -0400
Message-Id: <20071026190658.783797B405C@civimail.nationalpriorities.org>
X-ELNK-Received-Info: spv=0;
X-ELNK-AV: 0
X-ELNK-Info: sbv=0; sbrc=.0; sbf=0b; sbw=000;

--=_c7c4138f4daf84d27e2aa5e60f5d75e3
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: 8bit

 
                                                                  [1]
 With the latest Bush Administration's request,  the total war
spending in fiscal year 2008 would be nearly $200 billion, with the
vast majority going towards the Iraq War.  If Congress passes this
proposal, total Iraq War spending would rise to $611 billion.  NPP
has updated its website [2] to include:
        *an analysis and breakdown of total fiscal year 2008 war spending
[3];        *a breakdown by state, county and city of Iraq War costs under
proposed FY08 spending [4];        *a breakdown by state, county and city of
Iraq War costs thus far [5]; and        *updated "trade-offs" [6] by state
and congressional district, showing what the money spent on the Iraq
War could buy each area in local services such as health care for
kids, university scholarships and affordable housing.

Bring these numbers to your Congresspeople, governors, mayors and
fellow citizens to help bring an end to wasted tax dollars and lost
lives.

Thanks for your efforts.

Pamela

Pamela Schwartz
Communications Director
National Priorities Project
www.nationalpriorities.org
413-584-9556
       
********************************************************************************************************

Change your nation's priorities by letting friends and colleagues
know about NPP's work.  They can receive our monthly e-mails by
clicking here [7]. Or send them the link
http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1008&qid=22881

        Is this information useful to you?  Then please consider a financial
contribution today.  As a non-profit, tax-deductible organization, the
National Priorities Project relies on contributions to fund our work.
Click here [8] to contribute on-line to NPP.  By check, mail it
directly to National Priorities Project, 17 New South Street, Suite
302, Northampton, MA 01060.
        To unsubscribe from this newsletter, send email to this address [9].
 To never receive email from NPP, send email to this address [10].
This email is sent from:
 17 New South Street
Northampton, 01060

        ********************************************************************************************************

Links:
------
[1] http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1003&qid=22881
[2] http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1010&qid=22881
[3]
http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1004&qid=22881
[4]
http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1005&qid=22881
[5]
http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1006&qid=22881
[6] http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1007&qid=22881
[7]
http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1008&qid=22881
[8] http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1009&qid=22881
[9] http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1013&qid=22881
[10] http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1014&qid=22881

--=_c7c4138f4daf84d27e2aa5e60f5d75e3
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: 8bit

<font size="3"></font>
<table width="100%" cellspacing="0" cellpadding="0" border="0" bgcolor="#ffffff" align="center">
    <tbody>
        <tr>
            <td>
            <table width="100%" cellspacing="0" cellpadding="0" border="0" background="/templates/npp01/images/center.jpg">
                <tbody>
                    <tr>
                        <td>&nbsp;</td>
                        <td>
                        <table width="100%" cellspacing="0" cellpadding="0" border="0">
                            <tbody>
                                <tr>
                                    <td height="100" colspan="2">
                                    <table width="100%" cellspacing="0" cellpadding="0" border="0">
                                        <tbody>
                                            <tr>
                                                <td align="left"><a href="http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1003&qid=22881"><img vspace="15" border="0" alt="" src="http://nationalpriorities.org/templates/npp01/images/npp_logo.gif" /></a></td>
                                                <td align="right"><br /><br />&nbsp;</td>
                                            </tr>
                                        </tbody>
                                    </table>
                                    </td>
                                </tr>
                            </tbody>
                        </table>
                        </td>
                        <td align="right"><img alt="" src="http://nationalpriorities.org/templates/npp01/images/tagline2.gif" /></td>
                    </tr>
                </tbody>
            </table>
            </td>
        </tr>
    </tbody>
</table>
With the latest Bush Administration's request, &nbsp;the total
war spending in fiscal year 2008 would be nearly $200 billion, with the
vast majority going towards the Iraq War. &nbsp;If Congress passes this
proposal, total Iraq War spending would rise to&nbsp;$611 billion.
&nbsp;NPP has updated
its <a href="../../../../../../../../../../">website</a> to include:<br><ul><li><a href="http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1004&qid=22881">an analysis and breakdown of total fiscal year 2008 war spending</a>;</li><li>a breakdown by state, county and city of Iraq War costs under <a href="http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1005&qid=22881">proposed FY08 spending</a>;</li><li>a breakdown by state, county and city of Iraq War <a href="http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1006&qid=22881">costs thus far</a>; and</li><li>updated <a href="http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1007&qid=22881">"trade-offs"</a>
by state and congressional district, showing what the money spent on
the Iraq War could buy each area in local services such as health care
for kids, university scholarships and affordable housing.</li></ul>Bring
these numbers to your Congresspeople, governors, mayors and fellow
citizens to help bring an end to wasted tax dollars and lost lives.<br><br>Thanks for your efforts.<br><br>Pamela
<br><br>Pamela Schwartz<br>Communications Director<br>National Priorities Project<br>www.nationalpriorities.org<br>413-584-9556<br>
<p>&nbsp;</p>
********************************************************************************************************
<br>Change your nation's priorities by letting friends and
colleagues know about NPP's work.&nbsp; They can receive our
monthly e-mails by <a href="http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1008&qid=22881">clicking here</a>.
Or send them the link http://www.nationalpriorities.org/Site-Related/Mailing-List-NPP-Email-Bulletin.html
<br>
<p></p>
<p>Is this information useful to you?&nbsp; Then please
consider a financial contribution today.&nbsp; As a non-profit,
tax-deductible organization, the National Priorities Project relies on
contributions to fund our work.&nbsp; <a href="http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/url.php?u=1009&qid=22881">Click here</a>
to contribute on-line to NPP.&nbsp; By check, mail it directly to
National Priorities Project, 17 New South Street, Suite 302,
Northampton, MA 01060.
<br></p>
<br><span style="text-decoration: underline;"></span>
<p>To unsubscribe from this newsletter, send email to <a href="mailto:unsubscribe.1.22.22881.2462e6cb79a0f4b8abbc4fcdaa5c774acb5e97c4@civimail.nationalpriorities.org">this address</a>.<br>
To never receive email from NPP, send email to <a href="mailto:optOut.1.22.22881.2462e6cb79a0f4b8abbc4fcdaa5c774acb5e97c4@civimail.nationalpriorities.org">this address</a>.</p>
<div style="text-align: left; font-size: 90%;"> This email
is sent from:<br> 17 New South Street<br />Northampton, 01060
<p>********************************************************************************************************</p>
<img src="http://nationalpriorities.org/dev_cms/sites/all/modules/civicrm/extern/open.php?q=22881" width='1' height='1' alt='' border='0'>
--=_c7c4138f4daf84d27e2aa5e60f5d75e3--

Thanks.
I will look.  I seems though it must be in my templates?
Two thoughts.
One
I tried this on Hotmail, Gmail, Yahoo, Earthlink Webmail, Horde, Webmail.us, Outlook, Outlook Express, Thunderbird and all work fine.
But this one person (that we know of) has trouble.
Could his servers at mindpring (which may be set different then Earthlink, and / or his use of Outlook be causing this?
Or
Two
Is it my template or civi code?
Thanks

Thanks again.
I posted it as a bug though just incase.  Their end worked for years using PhpList so not sure but maybe civimail could prevent this?
We'll see.
I might send him an email using our old list for a test.

Okay I sent the person an email from our old phplist system and it worked fine.
For the civimails I am really doing nothing special.
Do not even think I am using a template or header from the header area.
I've tried with upload file and with the wysiwyg editor.
So is this then civi adding a code that phplist does not?
Thanks

Both email programs, civimail and phplist, use the same server.
So I would guess it is not the postfix?
Both are set to you smtp not php for the email.
?

I will send it in about 5 minutes.
Thanks

my mistake.
Here it comes.

Okay.
I would still like to hear about why you think that same person and the same email client can read the phplist one fine and not the civione?
Both from the same server, as noted.
The ones I sent you are "almost" identical to the ones I sent him.
I will send another one to him now to verify.
Al