CiviCRM Community Forums (archive)

Dashboard Does not Load, Menus Items in Civicrm Log Me Out, Login replys already Installed

I've installed Latest version of Drupal & CiviCRM, I am using godaddy hosting.
Installed without error.

When I log into my drupal site I click on CIVCRM.
Dashboard Does not Load, when I select click contact>new contact>new student = access denied and user login screen
If I log back in I get "Oops! CiviCRM is Already Installed"

Can't figure out how to resolve. Any suggestions?

I'll try your suggestions and see if it works. There does seem to be another user logged in. I don't know where the other user came from if not from the sample data. Do you think there issue Drupal data base and the civi database not working together correctly?

I am using godaddy.

I followed your directions.  However, when I go to CIVICRM I use the administration menu module. When I click on CIVICRM i am directed to http://www.mysite.com/?q=civicrm&reset=1

When I enter http://www.mysite.com/civicrm  I get:

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@supportwebsite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log."

I am wondering if the administration menu module may be part of the problem. I was also having problems with the plugin manager as well and I uninstalled it.  When I tried doing an install of a module  using the plugin module I would get an error message.  I read online documentation regarding the error, some said it had to do with grid hosting from godaddy.  I never solved the problem I just unitstalled the module.  I am wondering if my current problem may be similar in nature?


I am bit lost.  Every direction I turn I get an error message.

http://www.mysite.com/sites/all/modules/civicrm/  I get:

Forbidden

You don't have permission to access /sites/all/modules/civicrm/ on this server.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.


http://www.doperdal.com/sites/all/modules/civicrm/contac/add&ct=Individual&cst=Student&reset=1%27  I also get:

Forbidden

You don't have permission to access /sites/all/modules/civicrm/ on this server.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

"Being redirected to http://www.mysite.com/?q=civicrm&reset=1 is fine--that's the CiviCRM home page. What do you see there?"

On the url you directed me to, I see what i stated in my original posting.  I am in civicrm, with the dashlet for configure dasboard spininng and not registering.  The same circle I mentioned in my first posting.

Not to get side tracked regarding the plugin manager,  I would think it would work, but it doesn't.  I unistalled it but it is a nice feature. Any ideas?

Sorry, new contact link should probably be:

http://www.doperdal.com/?q=civicrm/contact/add&ct=Individual&cst=Student&reset=1

or better yet, just use the menus from your CiviCRM home page.

Regarding the dashboard, I would have to examine the site to check, but my guess is that you may have http://doperdal.com/ set in your settings.php file (as opposed to http://www.doperdal.com/) and that may be the issue there. Can you check that?

But, for the meantime, you

THIS link got me past my problem:


http://www.doperdal.com/?q=civicrm/contact/add&ct=Individual&cst=Student&reset=1  THIS WORKED or at least got me past my problem.

I would like to fix problem permanitly so I can access it from my drupal site. Any idea how to fix it?

I can't find settings.php

If you want to check the site and setting, I would be happy to give you logins I can send via skype or e-mail or another means. Problem keeps me from working

Thanks for the link to http://www.xxxxx.com/?q=civicrm/contact/add&ct=Individual&cst=Student&reset=1

However, if I click on anything else, I get loged out.  So if I use the CIVICRM menu on the top of the screen, and select "new parent" for example, I am logged out again.