CiviCRM Community Forums (archive)

This is already fixed and will be part of 3.3.2 release. ( http://issues.civicrm.org/jira/browse/CRM-7202 )

Thanks for reporting

Kurund

I have this problem also. I upgraded from 3.2.4 to 3.3.2. The menu bar works for me with Google Chrome 8.0.552.224 and Safari 5.0.1. It does not work with Firefox 3.6.13  or Internet Explorer 8.0.6001.18702. On another computer it works with Firefox 3.0.2.

Earlier I tried to upgrade to 3.3.1 and had the same problem. I checked http://issues.civicrm.org/jira/browse/CRM-7202 and thought the problem was fixed in 3.3.2, so I backed out the upgrade and waited for 3.3.2.

I tried demo.civicrm.org and the problem does not exist there with my browsers.

I just installed 3.3.2 for the first time last night. I had a tough time going through the configuration checklist as it kept referring to the menu that did not work. I am using IE8 and getting the same error messages mentioned above. I tried from a different machine using FireFox and it worked fine. I tried from Safari on my iPad and it worked fine.

I searched for the error and came upon this thread. Like I say this is a brand new install on Drupal 6.20. All modules are up to date. I am kind of stuck until I can get this to work.

Anybody have any ideas?

Bryan Carter

Update.

Firefox works for me now. I didn't clear cache but I haven't looked at the page in quite a while and it probably cleared itself.

Internet Explorer 8 still doesn't work -- the navigation bar doesn't work and none of the themes work -- blocks display in one column. I deleted temporary files, history, cookies, saved passwords and web form information. Closed IE and reopened it. I tried all the Drupal themes.

The status bar displays "Error on page."

I use Firefox most of the time and don't need to use IE.

Disabling the Drupal 'Calendar' module brings the menu back.  Don't have a patch yet.

I upgraded Drupal to 6.20 and all my contributed modules to the latest versions. My whole Available Updates page is green. The CiviCRM navigation bar still doesn't work with Internet Explorer.

I tried disabling all contributed module except CiviCRM. The navigation bar works without any other contributed modules. I re-enabled a few at a time. The navigation bar is broken with:
admin menu
cck
FCKeditor
Views
Quote

Calendar, Notification and others need Views

Modules that work OK:
Front Page, System Information, Image, Image Gallery, Mass Contact, Return Path, Advance Help, Advanced Help Example, IMCE, Override node publishing options, Token, Catcha, Image Captcha, Google Analytics, jQuery UI

Is there a pattern here?

This is still my test site, but I want to upgrade my live site to 3.3 before starting conference registration.

I have the same problem as Fen. The issue appears to be a bug in the jsTree plugin. This section here in jquery.jstree.js (and minified version):

            if(tmp.styleSheet) {
               document.getElementsByTagName("head")[0].appendChild(tmp);
               tmp.styleSheet.cssText = opts.str;
            }
            else {
               tmp.appendChild(document.createTextNode(opts.str));
               document.getElementsByTagName("head")[0].appendChild(tmp);
            }

...sometimes works and sometimes doesn't. I haven't figured out exactly what causes it to fail.

But if we rewrite the above javascript in jQuery, like so:

$('head').append('<style type="text/css">' + opts.str + '</style>');

...then it seems to work every time.

The first version appears to be using conditional javascript logic to target IE browsers and other browsers separately. The second version uses cross-browser jQuery logic to do it in one shot.

I think this solves the IE navigation menu problem. Fen and I also have a quick search box problem, which is caused by a conflict with Drupal Rubik theme. Switching themes solves that part.

This fix is not super elegant, partly because I don't totally understand how jsTree is used throughout CiviCRM so I tried to tinker as little as possible. But hopefully this serves as a proof of concept and a short-term solution. I tried to attach a patch but apparently the file size is too big.

See also:
jsTree throwing "Invalid procedure call or argument" in IE7/8: http://forum.civicrm.org/index.php?topic=16890.0
Datepicker Internet Explorer: http://forum.civicrm.org/index.php?topic=18057.0
IE7 crash when editing case status, case type or case start date: http://forum.civicrm.org/index.php?topic=16383.0
Tree disappear: jsTree issue queue #747

By the way, I couldn't use the code tag in this message without constantly getting the error "Sorry, you are not allowed to post external links." See also:
http://forum.civicrm.org/index.php/topic,18031.msg74774.html#msg74774
http://forum.civicrm.org/index.php/topic,17908.msg75242.html#msg75242