CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Email receipts not showing profile fields
Pages: [1]

Author Topic: Email receipts not showing profile fields  (Read 1315 times)

Marty

  • I post occasionally
  • **
  • Posts: 67
  • Karma: 14
    • Boulder County Arts Alliance
  • CiviCRM version: 4.4.4
  • CMS version: Drupal 7.26
  • MySQL version: 5.5.37
  • PHP version: 5.4.27
Email receipts not showing profile fields
November 21, 2011, 10:51:05 pm
I recently upgraded from 3.3.5 to 3.4.7 and now contribution email receipts are missing the profile heading and each profile field displays as:

first_name          Array
last_name          Array
street_address-Primary    Array
city-Primary          Array
country-Primary       Array
state_province-Primary    Array
postal_code-Primary    Array

This happens on receipts for both online contributions and membership sign-ups.  It's only a problem with the profile at the bottom of the page.  The profiles used at the top of the page display properly.

I verified that the message templates were updated successfully by comparing them to the subversion sources for the 3.4 branch, so it's not a problem with the templates.

I found the following forum threads describing similar problems, but no resolution.  I thought it would be appropriate to start a new thread to focus more on this problem.
http://forum.civicrm.org/index.php/topic,21240.msg89562.html#msg89562
http://forum.civicrm.org/index.php/topic,17168.0.html
http://forum.civicrm.org/index.php/topic,21481.0.html

petednz

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4899
  • Karma: 193
    • Fuzion
  • CiviCRM version: 3.x - 4.x
  • CMS version: Drupal 6 and 7
Re: Email receipts not showing profile fields
November 22, 2011, 10:14:06 am
HI Marty - this was a solution for one of the instances where we hit this.

http://forum.civicrm.org/index.php/topic,21797.0.html
Sign up to StackExchange and get free expert advice: https://civicrm.org/blogs/colemanw/get-exclusive-access-free-expert-help

pete davis : www.fuzion.co.nz : connect + campaign + communicate

Marty

  • I post occasionally
  • **
  • Posts: 67
  • Karma: 14
    • Boulder County Arts Alliance
  • CiviCRM version: 4.4.4
  • CMS version: Drupal 7.26
  • MySQL version: 5.5.37
  • PHP version: 5.4.27
Re: Email receipts not showing profile fields
November 23, 2011, 12:09:11 pm
I've identified the problem and opened a new issue with a description of the fix in CRM-9226.

sonicthoughts

  • Ask me questions
  • ****
  • Posts: 498
  • Karma: 10
Re: Email receipts not showing profile fields
December 05, 2011, 05:28:15 pm
I don't know if this is also addressed in CRM-9226 but when a user makes a contribution with a second profile that includes a custom field  with "additional information", a subsequent contribution by the same user will include the custom field content of the first contribution.   It is quite strange - do you think it is related?
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Email receipts not showing profile fields

This forum was archived on 2017-11-26.