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  • No admin menu, logo ... in fact it looks nothing like demo..!
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Author Topic: No admin menu, logo ... in fact it looks nothing like demo..!  (Read 3527 times)

JamesUK

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No admin menu, logo ... in fact it looks nothing like demo..!
December 01, 2011, 08:17:59 am
Hi there,
first time using CiviCRM but am a hardened Joomla user. I've demoed CiviCRM for a local charity and thought it looks great, but when I've loaded it up to my site for further testing I get a very basic screen with no Admin menu. Only the option to add new fields. Take a look at the attached screen shot. I'm running Joomla 1.7, CiviCRM 4.0.7. Also the configure your dashboard link doesn't work.

I am running this as a sub folder of my domain, with a shortcut. IE http:// test . mydomain . com/ but the files are http:// www . my domain . com/test/

cheers
James

Hershel

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Re: No admin menu, logo ... in fact it looks nothing like demo..!
December 01, 2011, 03:15:03 pm
Can you check this in Firebug for Firefox for any JS errors? Also check the Net tab for any not found files.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

JamesUK

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Re: No admin menu, logo ... in fact it looks nothing like demo..!
December 02, 2011, 03:19:06 am
I think you're onto something. It doesn't link to any of the files, it is searching for them here

http:// test . mydomain . co.uk/packages/jquery/plugins/jquery.chainedSelects.js

when I guess this file should be:

http:// test . mydomain . co.uk/administrator/componenets/com_civicrm/packages/jquery/plugins/jquery.chainedSelects.js

I have tried changing the joomla config/civicrm admin config/civicrm config to direct to the true site http:// www . mydomain .co.uk/ test/ but this did not resolve the issue and all the links just changed to:

http:// www. mydomain .co.uk/test/packages/jquery/plugins/jquery.chainedSelects.js

which obviously does not exist.

any ideas?

Hershel

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Re: No admin menu, logo ... in fact it looks nothing like demo..!
December 02, 2011, 03:50:58 am
Correct path is

/administrator/components/com_civicrm/civicrm/packages/jquery/plugins/jquery.chainedSelects.js

yes.

What does it say on  civicrm/admin/setting/updateConfigBackend?reset=1 ?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

JamesUK

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Re: No admin menu, logo ... in fact it looks nothing like demo..!
December 02, 2011, 03:58:31 am
Is that a druple link?

I've just done this one:

/administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting/updateConfigBackend&reset=1

and it gave me a 404 error

Hershel

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Re: No admin menu, logo ... in fact it looks nothing like demo..!
December 02, 2011, 04:01:11 am
URL is like

http://j16.demo.civicrm.org/administrator/index.php?option=com_civicrm&task=civicrm/admin/setting/updateConfigBackend&reset=1

Yours has an extra "2"
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

JamesUK

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Re: No admin menu, logo ... in fact it looks nothing like demo..!
December 02, 2011, 04:01:38 am
Ignore my previous..!! I've applied that and now I get the settings page

the media is:

/home/sites/mydomain.co.uk/public_html/test/media/

and domain is:

http:// test. mydomain .co.uk/

JamesUK

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Re: No admin menu, logo ... in fact it looks nothing like demo..!
December 02, 2011, 04:07:03 am
It has now added 'administrator' into the link to the files, it's still short the components/com_civicrm/civicrm/

JamesUK

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Re: No admin menu, logo ... in fact it looks nothing like demo..!
December 02, 2011, 06:13:09 am
I did find out how to resolve this issue by going to:

?option=com_civicrm&task=civicrm/admin/setting/url&reset=1

and putting the full url in the Resource field:

test.mydomain.co.uk/administrator/components/com_civicrm/civicrm/

Rachel2011

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Re: No admin menu, logo ... in fact it looks nothing like demo..!
December 21, 2011, 02:49:19 am
Hi having read through your feeds i have the same issue and i still cant resolve it.

My site looks nothing like the demo

I have filled out the Global settings page as it says in the instructions but i think i must be doing something wrong
Temporary Files - /home/sites/westnorfolkvca-beta.org/public_html/media/civicrm/templates_c/
Images - /home/sites/westnorfolkvca-beta.org/public_html/media/civicrm/persist/contribute/
Custom Files - /home/sites/westnorfolkvca-beta.org/public_html/media/civicrm/civicrm/custom/
Custom Templates - /home/sites/westnorfolkvca-beta.org/public_html/administrator/components/com_civicrm/civicrm/templates

Am i doing something wrong??

Very confused and new to CiviCRM

Please help
Rachel
« Last Edit: December 21, 2011, 02:54:56 am by Rachel2011 »

Hershel

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Re: No admin menu, logo ... in fact it looks nothing like demo..!
December 21, 2011, 05:37:36 am
Can you look at the Net tab of Firebug for Firefox and see if any files are not loading?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Rachel2011

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Re: No admin menu, logo ... in fact it looks nothing like demo..!
December 21, 2011, 07:15:42 am
Having run it through fire bug, which i had never heard of before but i can see myself using it again, i am getting a number of errors the main locations that are missing are below in bold.

http://79.170.44.87/westnorfolkvca-beta.org/administrator/css/joomla.css

http://79.170.44.87/westnorfolkvca-beta.org/administrator/packages/jquery/plugins/jquery.form.js

Let me know if you need any more information.
« Last Edit: December 21, 2011, 07:17:34 am by Rachel2011 »

Hershel

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Re: No admin menu, logo ... in fact it looks nothing like demo..!
December 21, 2011, 07:20:02 am
What do you see at http://79.170.44.87/westnorfolkvca-beta.org/index.php?option=com_civicrm&task=civicrm/admin/setting/url&reset=1 ?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Rachel2011

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Re: No admin menu, logo ... in fact it looks nothing like demo..!
December 21, 2011, 07:21:03 am
You do not have permission to execute this url.

Hershel

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Re: No admin menu, logo ... in fact it looks nothing like demo..!
December 21, 2011, 07:23:59 am
Sorry, try http://79.170.44.87/westnorfolkvca-beta.org/administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting/url&reset=1
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • No admin menu, logo ... in fact it looks nothing like demo..!

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