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  • CiviCRM Community Forums (archive) »
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  • CiviMail installation and configuration (Moderator: Donald Lobo) »
  • Not processing bounces
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Author Topic: Not processing bounces  (Read 6597 times)

DaveT

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Re: Not processing bounces
March 04, 2013, 03:04:33 pm
Hi,

Can you tell me specifically what you had to do to fix the problem?   I don't know that I have such a catch all rule.  Where/how was that set?

Thanks

Donald Lobo

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Re: Not processing bounces
March 04, 2013, 04:52:12 pm
Quote from: civi5 on March 04, 2013, 02:48:57 pm
Got it straightened out. The problem was a forwarding rule on the catch all email address and it was messing up the VERP address.  The emailProcessor was key to determining the problem.  I just used some simple echo statements to figure out what was going wrong. It was processing the request but they were not matching up perfectly so it was not tracking them back to the intended contact and that is why they were not getting put on hold or marked as bad addresses. 

can you give more details on what the forward rule was and what you changed it to. this might help other folks down the line

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • CiviMail installation and configuration (Moderator: Donald Lobo) »
  • Not processing bounces

This forum was archived on 2017-11-26.