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Author Topic: This page requires cookies to be enabled in your browser settings  (Read 1757 times)

luthien

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  • Posts: 11
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  • CiviCRM version: 4.1.1
  • CMS version: Joomla 2.5
  • MySQL version: 5.1
  • PHP version: 5.2.17
This page requires cookies to be enabled in your browser settings
May 14, 2012, 10:37:50 am
Hi, I kept getting errors with my donation and profile pages. Sometimes it works, then it fails with the error below. Others, it works for a browser, the next one it stops working for the same browser. I tested in Firefox/Safari/Chrome, I cleared cache/cookies, but I'm still experiencing problems.

Code: [Select]
Sorry. A non-recoverable error has occurred.
We can't load the requested web page. This page requires cookies to be enabled in your browser settings. Please check this setting and enable cookies (if they are not enabled). Then try again. If this error persists, contact the site adminstrator for assistance.
Site Administrators: This error may indicate that users are accessing this page using a domain or URL other than the configured Base URL. EXAMPLE: Base URL is http://example.org, but some users are accessing the page via http://www.example.org or a domain alias like http://myotherexample.org.

Error type: Could not find a valid session key.

Another error I'm getting is related with a profile form:
If I complete the form the first time, it works fine but not always. I kept getting this error:
Code: [Select]
The requested Profile (gid=) is disabled, OR there is no Profile with that ID, OR a valid 'gid=' integer value is missing from the URL.

Some info about my settings: Joomla 2.5.4 and civicrm 4.1.1

I tried out the apache suggestion from this post (http://forum.civicrm.org/index.php/topic,13679.0.html) but it did not worked out for me.

Please let me know if you notice any other errors. thanks.

apache config:
Code: [Select]
RewriteEngine On
RewriteCond %{HTTP_HOST} !^mysite\.org$ [NC]
RewriteRule ^(.*)$ http://mysite.org/$1 [R=301,L]

in Joomla:
Code: [Select]
/administrator/components/com_civicrm/civicrm.settings.php

define( 'CIVICRM_UF_BASEURL'      , 'http://mysite.org/administrator/' );

/components/com_civicrm/civicrm.settings.php

define( 'CIVICRM_UF_BASEURL'      , 'http://mysite.org/' );

Joomla configuration file:
Code: [Select]
public $live_site = 'http://mysite.org';
public $sef = '0';
public $sef_rewrite = '0';
public $sef_suffix = '0';
public $unicodeslugs = '0';
public $cookie_domain = '';
public $cookie_path = '';

Other posts related with this error:

http://forum.civicrm.org/index.php/topic,13679.0.html
http://forum.civicrm.org/index.php/topic,12247.0.html
http://forum.civicrm.org/index.php/topic,24624.msg103657.html#msg103657

Question:
does the civicrm tables needs to be in the same database than Joomla? I'm using two separate databases for each system but I don't think that is causing the problems with the cookies.
« Last Edit: May 14, 2012, 10:45:34 am by luthien »

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This forum was archived on 2017-11-26.