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  • CiviCRM Community Forums (archive) »
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  • Can't get CivicRM to install
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Author Topic: Can't get CivicRM to install  (Read 8425 times)

jvalal

  • Guest
Can't get CivicRM to install
May 06, 2008, 07:58:50 pm
So I point the install directory to the right folder, I think and then just get an error stating to enter package directory.  See attached video for how it goes down.

Please advise.

lcdweb

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  • PHP version: 5.2+
Re: Can't get CivicRM to install
May 06, 2008, 08:52:02 pm
Did you unpack the CiviCRM files?

The directory must be the full disk location (not relative). Something like /home/USER/public_html/tempinstall/com_civicrm/

Make sure you have the full directory location.
support CiviCRM through 'make it happen' initiatives!
http://civicrm.org/mih

businessbroker

  • Guest
Re: Can't get CivicRM to install
July 14, 2008, 04:13:19 pm
I have the same problem, I done this:
Download zip file to computer and then Upload it to
www.forniture-alberghiere.net/administrators/components/com_installer

2. Use Joomla! Xplorer to unpack it. After unpacking,it should be here:
www.forniture-alberghiere.net/administrators/components/com_installer/com_civicrm

then I say to system to install this component from the relative address, but I receive this error:
Installation file not found:
/home1/estufeco/public_html/test/administrator/components/com_installer/com_civicrm/

PS.
there is another way? or which error I have done?

tombehrens

  • Guest
Re: Can't get CivicRM to install
July 14, 2008, 08:12:42 pm
I am also having the same problem running Joomla 1.0.15 unpacking CiviCRM as instructed.  Using GoDaddy, and error screen with the following message comes up:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@supportwebsite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

I'm a seasoned newbie, but have not been able to make sense of the references to changing the php.ini or htaccess files.

speleo

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Re: Can't get CivicRM to install
July 15, 2008, 12:25:13 am
here's the syntax for .htaccess

php_value memory_limit 64M
php_value register_globals off
php_value max_execution_time 60

Edit your .htaccess located in your public_html folder. Note the dot infront of the filename. You may want to edit the values to something bigger.

businessbroker

  • Guest
Re: Can't get CivicRM to install
July 15, 2008, 01:43:05 am
with this .htaccess I receive : http://estufe.com/test/ internal server error..

speleo

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Re: Can't get CivicRM to install
July 15, 2008, 01:54:55 am
Quote
with this .htaccess I receive : http://estufe.com/test/ internal server error..

What .htaccess?

The syntax provided is to add to your .htaccess not a complete file....

Please google .htaccess for more info on how to use it.

businessbroker

  • Guest
Re: Can't get CivicRM to install
July 15, 2008, 02:15:28 am
yes, adding this text on .htaccess file I receive internal server error in any page of web te, i don't know why, I used htaccess many times for wordpress and joomla..
taking off this .htaccess, i tryed to change address of install:
Installation file not found:
http:/estufe.com/test/administrator/components/com_installer/component/com_civicrm/
and
/home1/estufeco/public_html/test/administrator/components/com_installer/component/com_civicrm/

but i receive always the same error:
Upload new component - Error
Installation file not found:

I'm using bluehost.com space

businessbroker

  • Guest
Re: Can't get CivicRM to install
July 15, 2008, 03:33:31 am
I have put this text:
php_value memory_limit 64M
php_value register_globals off
php_value max_execution_time 600

into php.ini file, but nothing is changing..

speleo

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Re: Can't get CivicRM to install
July 15, 2008, 05:53:59 am
Did you unzip the install file?

The php_value syntax is for .htaccess files. PHP.ini has different syntax.

businessbroker

  • Guest
Re: Can't get CivicRM to install
July 15, 2008, 06:45:30 am
yes, I uninstalled it online with joomlaexplorer, now i'm uploading also on siteground.com to check if changing hosting i can have more fortune..
and I retry to put these parameters on .htacess and not on php.ini, thank

businessbroker

  • Guest
Re: Can't get CivicRM to install
July 15, 2008, 06:58:02 am
if i put these 3 lines on .htaccees clean file in root of folder test, I receive this error in any page:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@estufe.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.9 (Unix) mod_ssl/2.2.9 OpenSSL/0.9.8g DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at estufe.com Port 80

businessbroker

  • Guest
Re: Can't get CivicRM to install
July 15, 2008, 07:13:34 am
bluehost.com assistance say that the 3 lines must go to php.ini file
I founded that one folde was in wrong place and that are missing some files, I'm starting thinking that joomla explorer isn't so much good, now i'm uploading files unpacked in my laptop ;)

businessbroker

  • Guest
Re: Can't get CivicRM to install
July 15, 2008, 03:07:56 pm
I'm using joomla eng 1.0.15 installed with FANTASTICO on siteground.com and with simplescripts on bluehost.com
adding .htaccess and without adding .htacess with the 3 famous lines,  now the install don't give error on siteground.com but ask me to download index2.php
putting the 3 lines into php.ini is doing the same.. /home/hotelsup/public_html/test/administrator/components/com_installer/component/com_civicrm/

bluehost.com : (I receive a different message, ye!)
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 71 bytes) in /home1/estufeco/public_html/test/includes/domit/xml_domit_lite_parser.php on line 135
I just have php.ini with 3 lines, instead with .htaccess give internal server error in any page as always..
what I have to do now?

tombehrens

  • Guest
Re: Can't get CivicRM to install
July 15, 2008, 04:48:36 pm
I also tried the three magic lines of code in htaccess with no success.  We're dead in the water, as we do not have another hosting provider to consider.
Pages: [1] 2
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Joomla! Installations (Moderator: Deepak Srivastava) »
  • Can't get CivicRM to install

This forum was archived on 2017-11-26.