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Author Topic: Error on Event Confirmation [solved]  (Read 3214 times)

mcsmom

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Error on Event Confirmation [solved]
June 06, 2007, 06:14:04 am
I'm trying to set up a test civievent.
update:The test drive works.
I created the event and it looks fine. I sent out an email with a link to the screen.
The first two screens work, but when it attempts to go to the confirmation page I get:

     Sorry. A non-recoverable error has occurred.

    Return to CiviCRM menu.

Error Details:

Array
(
    [callback] => Array
        (
           
  • => CRM_Core_Error
    • [1] => handle
            )

       
Code: [Select]
=>
    [message] => Authentication failed.
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="Authentication failed." code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)

unrecoverable error
    Sorry. A non-recoverable error has occurred.

    Return to CiviCRM menu.

Error Details:

Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [code] =>
    [message] => not connected
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="not connected" code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)


Ideas? [/code]
« Last Edit: June 09, 2007, 08:19:42 pm by mcsmom »

Donald Lobo

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Re: Error
June 06, 2007, 12:07:01 pm

Elin:

Most likely your smtp authorization settings are invalid. Does "Send Email to a Contact" work?

lobo
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mcsmom

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Re: Error
June 06, 2007, 05:28:10 pm
Yes it does, for the first time ever, I have to say. The confirmation emails are sent when using the test drive and sending emails from a record works.

mcsmom

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Re: Error on Event Confirmation
June 07, 2007, 03:52:08 am
I've tried everything I can think of, but I'm wondering, is it possible that it is trying to go to an administration page for the confirmation? Both the test drive and the " View Event Info" links in the back include /administration/ in the urls.

I was actually going to suggest that this be changed so that the view event info link would give a usable link that could be copied to an email.

Update:
Is it possible it could be something like this:
http://forum.civicrm.org/index.php/topic,32.0.html?
« Last Edit: June 07, 2007, 04:04:01 am by mcsmom »

Donald Lobo

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Re: Error on Event Confirmation
June 07, 2007, 12:04:00 pm

Oh yeah, it could potentially be that since we dont know what network transaction is getting "Connection Refused". I forgot about that  ???

If you get on IRC/IM, i can log into your systems and check whats happening and why.

lobo
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mcsmom

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Re: Error on Event Confirmation
June 08, 2007, 01:26:41 pm
Taking out the mapping does not solve the problem.

mcsmom

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Re: Error on Event Confirmation
June 09, 2007, 08:19:24 pm
Okay, this was such an obvious solution it took lobo about a minute to figure this out.
i had neglected to put my smtp password in my frontent civicrm.settings.php file, which was why it worked in the backend and not the front.

Yeah!
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Error on Event Confirmation [solved]

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