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Author Topic: Can't add a relationship (demo NOT working either)  (Read 7073 times)

joemaine

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Re: Can't add a relationship (demo NOT working either)
November 20, 2008, 06:41:26 pm
I disabled the civimember_roles module and now just have the current civicrm_member_roles module showing on the permissions page - but there are still no checkboxes for user permissions for that particular feature.
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Tonyf

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Re: Can't add a relationship (demo NOT working either)
November 20, 2008, 07:51:18 pm
I've just experienced a very similar problem, but having created an individual contact trying to add him to a family generated the error.

Tonyf

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Re: Can't add a relationship (demo NOT working either)
November 20, 2008, 10:17:57 pm
Further to my previous post it seems that if I enter some text in the find target contact box, and select the household from the automatic drop down list then click search, and select the household from the search list then I get the error.  If I type in partial text and dont select what's on offer from the automatic drop-down list, click search and select the appropriate household, that works fine.

Tony.

Dave Greenberg

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Re: Can't add a relationship (demo NOT working either)
November 21, 2008, 11:10:31 am
Quote from: joemaine on November 20, 2008, 06:41:26 pm
I disabled the civimember_roles module and now just have the current civicrm_member_roles module showing on the permissions page - but there are still no checkboxes for user permissions for that particular feature.

Joe - Goth CiviMember Roles and CiviGroup Roles synch modules are configured from the Site Administration section of Drupal Admin:

http://<your drupal site>/admin/settings

That's where you add Association Rules linking memberships to roles. I plan on adding some brief doc for this stuff in the next week or so (altho any assistance greatly appreciated).
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Dave Greenberg

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Re: Can't add a relationship (demo NOT working either)
November 21, 2008, 11:13:14 am
Quote from: Tonyf on November 20, 2008, 10:17:57 pm
Further to my previous post it seems that if I enter some text in the find target contact box, and select the household from the automatic drop down list then click search, and select the household from the search list then I get the error.  If I type in partial text and dont select what's on offer from the automatic drop-down list, click search and select the appropriate household, that works fine.

I've had some luck recreating this by trying various combinations of mouse vs. keyboard actions - similar to what you've stated. But after a few times, the error stopped occuring. We need to be able to recreate very consistently in order to figure this out - not there yet :-(
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joemaine

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Re: Can't add a relationship (demo NOT working either)
November 26, 2008, 05:55:49 am
Hi Dave,

I'm still getting the error in the sandbox on a regular basis. Any luck finding the problem?
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Dave Greenberg

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Re: Can't add a relationship (demo NOT working either)
November 26, 2008, 10:13:59 am
Not yet - do you have a work-around that works for you (using some of the alternative keyboard / mouse actions discussed in this thread)? We're having a heck of a time reproducing consistently - just tried again on demo and localhost and it reproduced once, then couldn't get it to do it again :-(
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Donald Lobo

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Re: Can't add a relationship (demo NOT working either)
November 26, 2008, 11:53:46 am

issue filed here: http://issues.civicrm.org/jira/browse/CRM-3873

will be fixed for 2.1.3

u can watch the issue for a fix :)

lobo
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joemaine

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Re: Can't add a relationship (demo NOT working either)
November 26, 2008, 12:38:24 pm
There seem to be workarounds for any type of relationship other than "employee of" - unfortunately, this accounts for virtually all of the relationships we create. What is most frustrating is that I finally decided on CiviCRM based on the functionality of relationships and "current member" data. It all worked, to the degree I needed it to, in a previous version - but now it's basically halted development efforts of the site.

Another bit I noticed recently is that relationships are not shown in the dashboard even if "My Contacts / Organizations" is enabled in global settings.

Enabling and viewing proper relationships seems to be critical in a CRM. I keep trying the demo site on a regular basis to verify the problem setting up a relationship and it fails 99 times out of 100.
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Kurund Jalmi

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Re: Can't add a relationship (demo NOT working either)
November 27, 2008, 01:13:01 am
This issue is fixed. Tested on http://drupal.demo.civicrm.org/civicrm/contact/view?reset=1&cid=105

You can wait for CiviCRM v2.1.3 or get the fix from : http://fisheye.civicrm.org/changelog/CiviCRM/?cs=18306

Kurund
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joemaine

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Re: Can't add a relationship (demo NOT working either)
November 27, 2008, 02:29:39 pm
Thanks Kurund,

It does indeed work on the sandbox now - I'll give it a try on the site. BTW - relationships are still not shown in the dashboard even if "My Contacts / Organizations" is enabled in global settings.

I lost Karma on this exchange - sorry if my frustration showed through too much... But, on a day for thanksgiving - THANKS!


 ;D  Very Happy - it works on my site - thanks again!
« Last Edit: November 27, 2008, 03:13:47 pm by joemaine »
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Donald Lobo

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Re: Can't add a relationship (demo NOT working either)
November 28, 2008, 04:00:14 pm

can u reproduce the issue on the demo site and let us know the specific urls and what should be there etc

Getting frustrated does not really help the project. We spent a fair amount of time on this to figure out how to reproduce it etc. Once we could reproduce, the fix was relatively easy.

Thanx for your patience and perseverance :)

lobo
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joemaine

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Re: Can't add a relationship (demo NOT working either)
November 28, 2008, 04:43:16 pm
After a bit more digging, I think I found the issue. I thought if "My Contacts / Organizations" was enabled in the Global Settings that an individual's relationships could be viewed in the contact dashboard; but they can only be seen if the individual is "authorized/permissioned" on the "edit relationship" page. My assumption was that you could always view relationships in the contact dashboard. Perhaps an enhancement in a future version will allow anyone to view their relationships, but only edit them if they are permissioned.

...just getting close to launching the new site - always a stressful time! FWIW - just made a donation of $50.00 to CiviCRM - maybe I can buy back my Karma ;-)

who says you can't buy karma ;-)
« Last Edit: November 29, 2008, 02:41:48 pm by joemaine »
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Joe

Upperholme

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Re: Can't add a relationship (demo NOT working either)
December 11, 2008, 08:10:13 am
Quote from: joemaine on November 20, 2008, 06:22:30 pm
Perhaps there is a problem with the Ajax search box related to "organization" as I'm having an issue with individuals. An individual with an "employee of" relationship and with a listed "current employer" will show in an individual's "summary" - when I go to edit the record, the "current employer" field is empty. Editing the record and saving without re-entering the "current employer" will delete the "current employer" from the record - yet the relationship remains intact. This is occurring on my site - I can't duplicate this particular issue in the sandbox.

Just to let you know, this is happening with my site also. In addition, as I have exposed the current Employer field to the Drupal user via a profile, they are seeing this field as empty whenever they log in and view or edit their user profile. However the organisation record exists and the relationship exists.

Regards
Graham
Graham Mitchell
http://mc3.coop

joemaine

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Re: Can't add a relationship (demo NOT working either)
December 11, 2008, 08:55:52 am
Hi Graham,

Have you updated the file with the patch http://fisheye.civicrm.org/changelog/CiviCRM/?cs=18306
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  • CiviCRM Community Forums (archive) »
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  • Can't add a relationship (demo NOT working either)

This forum was archived on 2017-11-26.