CiviCRM Community Forums (archive)

Hi everyone,
I've just installed CiviCRM (civicrm-1.7.10272-joomla-php5.zip package) on Joomla with MySQL and had no problem.
But when I try to make any change in the administration frontend it always shows "Could not find valid Key" error.
I've been searching in google, forums, wiki for a solution and tried everything including the step 3 found at:
http://wiki.civicrm.org/confluence/display/CRMDOC/Configuring+Front-end+Profile+Listings+and+Forms+in+Joomla%21+Sites
, with no result.
What am I missing?
Thanks in advance

Hi again,
Thank for the response.
Platform info:
- Windows XP
- Apache 2.2.4
- PHP 5.2.3 + MySQL, XML, ZLib, GD2, MBString extensions
- Joomla 1.0.13 Spanish
- CiviCRM 1.7.10272 for Joomla.

- Config change in apache to allow .htaccess files.
- Made some configuration changes in php.ini:
max_execution_time = 600
register_globals = Off
upload_max_filesize = 20M

- CiviCRM installed through Jommla Administration --> Install Component --> Package file with no problems
- I go to the "Administer CiviCRM" link in the Components panel.
- Then "Setup" --> "Global Settings" --> "Localization"
- Change local settings and click on "Save"
- The system redirects to an error page showing:
"Sorry. A non-recoverable error has occurred.
Could not find valid Key
Return to CiviCRM menu."

I've tried applying changes specified about the session issues in the Step 3 (http://wiki.civicrm.org/confluence/display/CRMDOC/Configuring+Front-end+Profile+Listings+and+Forms+in+Joomla%21+Sites)
in any combination in the files:
- Apache2.2\htdocs\Joomla\administrator\index.php
- Apache2.2\htdocs\Joomla\index.php
- Apache2.2\htdocs\Joomla\administrator\index2.php
, with no result.

It is not a localisation issue. It happens whenever I try to do anything in the Administrator site (create or modify a role, new individual,...). I thought it'd happen to everybody.
Thanks again

Unfortunately you are on a windows machine else I would have volunteered to ssh in and check whats happening and why

The basic problem is the session is inconsistent. Can u ensure that the url's have the same hostname (i.e. either www.example.com OR example.com and not a combination). Also can u check the "action" of the form and see the host name it is pointing to.

in my case the url is:

http://localhost/~lobo/joomla_15/administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting/localization&reset=1

and the form action is:

action="http://localhost/~lobo/joomla_15/administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting/localization"

lobo

Just a random guess, but there is a remote possibility that this has something to do with utf8? CiviCRM stores everything in a utf8 format. Joomla 1.0.x does not use utf8 for the database tables etc

lobo

I've reproduced this on Joomla 1.0.13

Seems like joomla made a changes regarding their session handling in 1.0.13. I'm not sure of what changed and why, but will need to track it down and debug. We will fix this for CiviCRM v1.8

For CiviCRM v1.7 please use Joomla 1.0.12

lobo

Hi guys, I posted recently on this forum about the same problem:
http://forum.civicrm.org/index.php/topic,791.0.html

It looks like the patch changed the rules in Joomla 1.0.13 and my civicrm_com is not usable. I really like running the latest stable (secure) version of both the engine and component on my production site. Therefore, I am going to use Joomla 1.0.13 with civicrm 1.7 until 1.8 will become stable.

Would you please help me to make com_civicrm 1.7 run on Joomla! v.1.0.13, please?

Perhaps, an explanation on how to tweak some files will suffice. Thanks a lot for your contribution to community.

Would it be difficult to do a fix for 1.7 file that needs a change? Thanks.

Thanks a lot for a lead. I will do some digging now.