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Author Topic: Complaining about other components' existence ...  (Read 2786 times)

Boris

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Complaining about other components' existence ...
August 02, 2007, 11:20:39 am
Hello,

I am creating a Joomla website (http://www.larbreapain.org) for a humanitarian association and I thought I could use CiviCRM.

I unzipped into /components/com_civicrm on the hosting server and I have been trying to install it from folder for a while. It first complained about Acajoom which I had previously installed. I thus removed Acajoom. Then it complained about the banners component, so I removed the Banners component. Then it complained about the blogside component. So I removed the Blogside component. And now it keeps saying:
"Another component is already using directory: "/homepages/38/d210320620/htdocs/components/com_contact/""

Could someone please help me out: what's going on with this installation? How should I proceed?

Please, help!!!

Cheers,

A desperate user   ???

Kurund Jalmi

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Re: Complaining about other components' existence ...
August 02, 2007, 01:10:11 pm
Boris:

Where have you uploaded your "com_civcrm" folder, ideally it should be outside joomla root folder. Then try installing civicrm.

Before you do that you need to delete "com_civicrm" from  /homepages/38/d210320620/htdocs/components/"

kurund

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Boris

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Re: Complaining about other components' existence ...
August 02, 2007, 01:35:44 pm
Hello Kurund,

Thank you for taking time to reply.

Actually, my provider (1and1) does not allow me to have folders outside the Joomla root folder. I have moved com_civicrm from /homepages/38/d210320620/htdocs/components/ to /homepages/38/d210320620/htdocs/ and, as far as I know, that is the best I can do.

Then I try installing again and I get the exact same message.

Any suggestion?

Boris

Kurund Jalmi

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Re: Complaining about other components' existence ...
August 02, 2007, 01:45:23 pm
Quote
"Another component is already using directory: "/homepages/38/d210320620/htdocs/components/com_contact/""

I hope you are trying to install com_civicrm, and not com_contact.

- kurund
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Boris

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Re: Complaining about other components' existence ...
August 02, 2007, 02:05:30 pm
Quote
I hope you are trying to install com_civicrm, and not com_contact

Yes, I type /homepages/38/d210320620/htdocs/administrator/com_civicrm in "Install from Folder".

And as I mentioned in my first post, I had the same issue with Acajoom and Banners previously ...  :'(

Any idea? If you write directly to me I can even give you access to the server so that you can see it by yourself (Boris at larbreapain dot org)

Boris

speleo

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Re: Complaining about other components' existence ...
August 02, 2007, 02:19:58 pm
I've installed CiviCRM numerous times by downloading the zip file to /public_html/administrator/components/com_installer/component/ and then uncompressing it. That will create a sub directory at /public_html/administrator/components/com_installer/component/civicrm.

Pointing the installer at this directory works everytime for me...

Boris

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Re: Complaining about other components' existence ...
August 02, 2007, 03:01:08 pm
Hello Speleo,

Thanks. I do not know if this is progress, but I now get another very different type of message:

Error 500 - Internal server error

Un problème inattendu est survenu.
Veuillez réessayer ultérieurement.


I have no opinion on this, as I mentioned I am a newbie  ;D

Same message anytime I try to install from /public_html/administrator/components/com_installer/component

Thanks,

Boris

speleo

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Re: Complaining about other components' existence ...
August 03, 2007, 01:42:43 am
So in English this is    

Error 500 - Internal server error
An unexpected problem occurred.

Please search the forum when you are researching an issue. A quick search "for error 500" will point you here http://forum.civicrm.org/index.php/topic,248.0.html

Boris

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Re: Complaining about other components' existence ...
August 04, 2007, 12:50:12 am
Thank you for pointing that out, that's what I had done. Thanks to all of you for your help, I will now fight with 1and1 so that they modify their Apache parameters to allow me to install the package.

Really, thanks

Boris
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Complaining about other components' existence ...

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