CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Navigation Menu Not appearing!!!
Pages: [1] 2 3

Author Topic: Navigation Menu Not appearing!!!  (Read 8374 times)

roberto.salvo

  • Guest
Navigation Menu Not appearing!!!
August 24, 2010, 09:06:56 am
Hi Guys,
I'm using the CiviCRM 3.2.2 and I noticed that when I click on Navigation Menu does not appear the tree structure of the navigation menu but only the button to create a new item appears.

I've tried in your demo version and it works!

Could someone help?

Thx

Bye

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Navigation Menu Not appearing!!!
August 24, 2010, 11:16:32 am
What's your theme? Can you change to Garland and check if that works.

Kurund
Found this reply helpful? Support CiviCRM

roberto.salvo

  • Guest
Re: Navigation Menu Not appearing!!!
August 25, 2010, 05:56:42 am
Hi Kurund,
I've always used only garland theme, nothing to do! not working! I tried with firefox and ie and nothing changed!

thx

bye

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Navigation Menu Not appearing!!!
August 25, 2010, 11:38:14 am
Can you make sure that you have correct resource urls? Also check if javascript / css is loading correctly. If possible attach some screenshots.

Kurund
Found this reply helpful? Support CiviCRM

roberto.salvo

  • Guest
Re: Navigation Menu Not appearing!!!
August 26, 2010, 01:14:44 am
Kurund,
resources urls seem to be ok. they point to the right directories.

About the javascript, I think it loads correctly because other features, such as the dashboard drag and drop mechanism, works greatly and think it is written in ajax/javascript.

About css, I don't know...the style of the site seems to be ok.

Are there other methods to check the things you said?

P.s.:
(If it could help), some versions ago, the navigation menu worked perfectly, if i don't go wrong, it disappeared since v3.2

Thx

R.

Dave Greenberg

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 5760
  • Karma: 226
    • My CiviCRM Blog
Re: Navigation Menu Not appearing!!!
September 02, 2010, 12:18:32 pm
I would use Firebug (Firefox plugin) to inspect the area below the "New Menu Item" button and see if the navigation tree widget elements are there. You should see something like this (altho in Italian I guess if you're running localized).

Code: [Select]
<div style="height: auto; border-collapse: separate; direction: ltr;" class="navigation-tree tree tree-default" id="navigation-tree">
<ul class="ltr"><li id="node_1" class="leaf"><a class="" style="" href="#">Home</a></li>
<li id="node_2" class="closed"><a class="" style="" href="#">Search</a>
// .... more nodes ....
</div>

Also check Firebug console for jscript errors.

And, if you are running the site in Italian - try switching back to en_US and see if that changes things (we've had a few bugs related to localization in other areas ...).
Protect your investment in CiviCRM by  becoming a Member!

roberto.salvo

  • Guest
Re: Navigation Menu Not appearing!!!
September 03, 2010, 01:08:07 am
this is the code appearing under the new menu item button:

"<div id="navigation-tree" class="navigation-tree" style="height:auto; border-collapse:separate;"></div>"

as you can see the div is empty!!!

then i founded an error in loading the css: admin/themes/default/style.css because the mime type of this file is text/html and not text/css

Thx

R.

Dave Greenberg

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 5760
  • Karma: 226
    • My CiviCRM Blog
Re: Navigation Menu Not appearing!!!
September 03, 2010, 10:27:41 am
So is the problem resolved?
Protect your investment in CiviCRM by  becoming a Member!

roberto.salvo

  • Guest
Re: Navigation Menu Not appearing!!!
September 06, 2010, 04:50:35 am
no, I didn't fix it.
I think it's a system bug!

then I have other two bugs:

1) In the Summary of Case Involvement I created three cases (one for every type of case), they are 'on going' but they don't appear in the summary.

2) I assigned by means of .xml file the case manager to the case but don't appear in the list.

P.s.: I also used the English language and the issues persist!

Thanks,
Bye

R.

xavier

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4453
  • Karma: 161
    • Tech To The People
  • CiviCRM version: yes probably
  • CMS version: drupal
Re: Navigation Menu Not appearing!!!
September 06, 2010, 05:52:47 am
WHen you think you found a bug, could you try reproduce on demo.civicrm.org ?

THat's allow to see if it's a bug or problem in your configuration

Quote from: roberto.salvo on September 06, 2010, 04:50:35 am
no, I didn't fix it.
I think it's a system bug!

then I have other two bugs:
-Hackathon and data journalism about the European parliament 24-26 jan. Watch out the result

roberto.salvo

  • Guest
Re: Navigation Menu Not appearing!!!
September 06, 2010, 06:01:41 am
is demo.civicrm.org the last version(3.2.2)?

btw, i'll try!

thx

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Navigation Menu Not appearing!!!
September 06, 2010, 07:21:21 am
Yes, demo is always on latest stable release.

Kurund
Found this reply helpful? Support CiviCRM

roberto.salvo

  • Guest
Re: Navigation Menu Not appearing!!!
September 07, 2010, 12:59:21 am
ok, it works on the demo site.

So the problem is my config, then I still have three issues:
1) Navigation menu not appearing
2) Issue in the Summary of Case Involvement (see previous posts)
3) Issue in the Cases listing (case manager assigned not appearing in the list) (see previous posts)

Your help is very welcome.
I can't go on and I have the site in production phase.

Thx
R.

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Navigation Menu Not appearing!!!
September 07, 2010, 02:57:28 am
Quote
I can't go on and I have the site in production phase.

You should consider hiring someone from http://civicrm.org/professional list

Kurund
Found this reply helpful? Support CiviCRM

roberto.salvo

  • Guest
Re: Navigation Menu Not appearing!!!
September 08, 2010, 02:45:58 am
I installed everthing again from scratch BUT ALL IN ENGLISH, then I put the .mo file and the files in the folder sql to change the language, EVERYTHING WORKS GREATLY, then by the "now working" navigational menu, I renamed into italian the captions not translated.

If, instead, I follow the installation instruction to put Italian language from the begininning, the translation is more accurate and complete but the navigational menu doesn't appear at all.
I don't know why?

P.s.:
what is the function of the following files?:
civicrm_acl.it_IT.mysql   AND civicrm_data.it_IT.mysql

Thx
Pages: [1] 2 3
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Navigation Menu Not appearing!!!

This forum was archived on 2017-11-26.